Permanent Jewellery Booking

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Product information

Once purchased, you'll receive an order confirmation. Please keep this as it acts as your ticket for your permanent jewellery experience.

This is a service based product, your order confirmation will be sent to the email address you provided upon checking out.

If you need to cancel a permanent jewellery experience, please let us know as soon as possible; use the subject line 'SPARK' and email

The following cancellation fees apply:

  • Over 28 days before the appointment date, deposit amount minus 25% (this covers admin fees) refund given or the opportunity to book another date.
  • Between 10-28 days notice, no refund given but you'll have the opportunity to book another date.
  • Less than 10 days notice, no refund given and no opportunity to book another date.

Any refund due will be paid to the original payee only using the original payment method.

If you don't turn up for your appointment, no refund will be given and no opportunity to book another date will be offered.

If you have booked using a gift voucher the following cancellation policy terms apply, note vouchers cannot be refunded:

  • Between 7-28 days notice, you'll have the opportunity to book another date.
  • Less than 7 days notice, no opportunity to book another date but you can transfer your booking to someone else.

3 simple steps

The 'SPARK' Experience

Permanent jewellery is an exciting and personalised experience, especially when shared with others.

Once chosen, chains and charms are connected using an electrical spark, ensuring a lasting bond.

Step 1: Select chain

Choose from a variety of sterling silver and gold-filled chains.

This is tailored to fit, ensuring a comfortable piece of jewellery.

Chains are sourced in the UK and are made using recycled metals, where possible.

Step 2: Choose charms

Charms and connectors are optional, but these really allow you to personalise your jewellery.

There's a variety to choose from, including birthstone charms.

You can even have initials metal stamped on the day.

Step 3: Bond with a SPARK

Your selected chain and charms are now bonded together to create an everlasting connection.

Using state of the art welding equipment, this is a safe process where an electrical spark seals the join on the chain link.


Please make sure you've had a chance to read the FAQ's section before you book your appointment. This can be found at the very bottom of the page.

You'll receive a consultation form which you must fill in and return before your appointment. Failure to do so may result in your appointment being cancelled.